PRIVACY POLICY

Clutter is the enemy is committed to safeguarding the privacy of visitors to our website. This privacy policy explains how our organisation uses the personal data we collect from you.

What data do we collect?

We may collect, store and use the following types of personal information:

(a) Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation);

(b) Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services (including name and email address);

(c) Information that you provide to us for the purpose of contacting you (including name, email address and telephone number);

(d) Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including name and email address);

(e) Any other information that you choose to send to us.

How do we collect your data?

You directly provide Clutter is the enemy with the data we collect. We collect data and process data when you:

a) Voluntarily complete a paper or online customer contact form, customer survey or provide feedback on any of our message boards or via email;

b) Use or view our website via your browser’s cookies.

How do we use cookies?

A cookie consists of information sent by a web server to a web browser, which is then stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

‘Clutter is the enemy’ uses both “session” cookies and “persistent” cookies on our website. We will use the session cookies to; keep track of you whilst you navigate the website; we will use the persistent cookies to; enable our website to recognise you when you visit.

Session cookies will always be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

‘Clutter is the enemy’ uses Google Analytics to analyse the use of our website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.

Any advertisers on our website may also send you cookies.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

How will we use your data?

Our Company collects your data so that we can:

Administer the website;
Enable your use of services on the website;
Send statements and invoices to you, and collect payments from you;
Send you email notifications that you have specifically requested;
Send to you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
Deal with enquiries or complaints made by you or about you relating to the website

Clutter is the enemy will not share your data with other companies for the purposes of direct marketing.

Where you submit personal information for publication on our website, e.g. a testimonial, we will publish and otherwise use that information in accordance with the license that you grant to us.

Disclosures

We may disclose information about you to any of our suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

(a) to the extent that we are required to do so by law;

(b) in connection with any legal proceedings or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties

How do we store your data?

Clutter is the enemy securely stores any data collected in paper form (i.e. signed service agreement) in a locked filing cabinet at 27 Oxford Road, and in online form on OneDrive. All files containing personal contact information are password encrypted.

Clutter is the enemy will keep your contact details for 6 months. Once this time period has expired, we will destroy/delete your data unless you have opted in to receive further marketing information. Paper forms containing your personal information will be deleted. Personal details on digital contact lists will be deleted.

Marketing

Clutter is the enemy would like to send you information about services of ours that we think you might find useful.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Clutter is the enemy from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email clutteristheenemy@gmail.com with the subject ‘Unsubscribe’.

What are your data protection rights?

Clutter is the enemy would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data from Clutter is the enemy.

The right to rectification – You have the right to request that Clutter is the enemy correct any information you believe is inaccurate. You also have the right to request Clutter is the enemy to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Clutter is the enemy erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Clutter is the enemy restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Clutter is the enemy’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Clutter is the enemy transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: clutteristheenemy@gmail.com; write to us at Clutter is the enemy: 27 Oxford Road, Wakefield, WF1 3LB; or call us on: 07936 598916

Changes to our privacy policy

Clutter is the enemy keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 8th October 2020.

How to contact us

If you have any questions about Clutter is the enemy’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us:

Email us at: clutteristheenemy@gmail.com

Call us: 07936 598916

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Clutter is the enemy has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113